Contact Custom Art
We can help with order updates, sizing assistance, shipping questions, product concerns, custom design requests, and intellectual property requests.
Phone
Before You Contact Us
Please include your order number if available, the email used at checkout, the product name, and a clear description of the question or issue. For damage or defect reports, describe the issue; support may request photos by email. Do not ship products back without written authorization.
Order Tracking
If you need an order update, email admin@customartllc.com with your order number and the email used at checkout. If your order has already shipped, include the tracking number or tracking link from your shipping confirmation email.
Expected Response Time
Our team aims to respond within 1-2 business days. Response times can be longer during holidays, promotions, product launches, or other high-volume periods.
Legal and Intellectual Property Requests
Copyright, trademark, DMCA, or other rights complaints should include the exact product or page URL, contact information, and the rights basis for the request. Use the subject line DMCA / IP Notice when appropriate.